Privacy Policy

Last Updated: October 1, 2025

At Photochrome, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

1.1 Personal Information

We collect the following personal information:

• Account Information: Your App Store or Google Play account ID (via RevenueCat)
• Device Information: Device type, operating system, language preferences
• Purchase Information: Transaction details and credit balance

1.2 Photos and Images

• Photos you upload for conversion are temporarily processed by our AI service
• Images are NOT permanently stored on our servers
• Processed images are automatically deleted after conversion

1.3 Usage Data

• Conversion history and credit usage
• App usage patterns and preferences
• Error logs and crash reports

2. How We Use Your Information

We use your information to:

• Provide and maintain our service
• Process your photo conversions using AI technology
• Manage your credits and purchases
• Sync your credits across devices
• Send you important service updates
• Improve our app and user experience
• Respond to customer support requests

3. Third-Party Services

We use the following third-party services:

These services have their own privacy policies governing the use of your information.

4. Data Storage and Security

• Your account data is securely stored in encrypted databases
• Photos are processed in real-time and not permanently stored
• We use industry-standard security measures to protect your data
• Data transmission is encrypted using HTTPS/TLS

5. Data Retention

• Account Data: Retained as long as your account is active
• Photos: Automatically deleted immediately after conversion
• Transaction Records: Retained for legal and accounting purposes

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt-out of marketing communications
• Restore your purchases on new devices

7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or via email.

10. GDPR Compliance (EU Users)

If you are in the European Union, you have additional rights under GDPR:

• Right to data portability
• Right to object to processing
• Right to lodge a complaint with supervisory authority

11. CCPA Compliance (California Users)

California residents have the right to:

• Know what personal information is collected
• Know if personal information is sold or disclosed
• Request deletion of personal information
• Opt-out of the sale of personal information (we do not sell data)

12. Face Data and Biometric Information

• Our app processes entire photos for artistic style transformation (color conversion, cartoon style, sketch style)
• We do not use facial recognition, face detection, or any biometric analysis technology
• No facial features, facial landmarks, facial measurements, or face templates are extracted or analyzed
• Photos are processed as complete images by AI and deleted immediately after conversion
• Any references to visual quality or detail preservation in our service refer to general image processing, not facial data collection
• The AI image processing is applied uniformly to the entire photo without isolating or identifying faces